Terms of Service
Terms of Service
Welcome to novielle. These Terms of Service govern your access to and use of our website and the purchase of products from us.
By using our website or placing an order, you agree to these Terms of Service.
About Us
Brand:
novielle
Operator:
[Legal Business Name, if different from novielle]
Contact:
Email: timothywilson9559@hotmail.com
Phone: +44 7698761397
Address: 10 Perrynan House, IG11 7LA, United Kingdom
Market Availability
novielle sells women’s fashion products to customers in the United States and Europe.
Product availability, shipping options, delivery times, taxes, duties and fees may vary depending on your country or region.
Products
We aim to display our products, colours, sizes, measurements and descriptions as accurately as possible.
However, colours may vary depending on your screen settings, and measurements may vary slightly due to fabric, style, production and manual measurement differences.
Orders
When you place an order, you agree that all information provided is accurate, complete and up to date.
We reserve the right to refuse, cancel or limit an order where necessary, including in cases of suspected fraud, pricing errors, stock issues, payment issues, incorrect customer information or website errors.
Order Confirmation
After placing an order, you may receive an order confirmation email. This confirms that we have received your order request.
A contract is formed when we accept and process your order.
Prices and Payment
Prices are displayed on our website and may change from time to time.
Shipping fees, taxes, duties or additional charges may be displayed at checkout where applicable.
Payment must be made using one of the payment methods available at checkout.
Shipping
Shipping times, destinations, costs and customs information are described in our Shipping & Delivery Policy and Customs, Duties & Taxes page.
Delivery times are estimates and may be affected by courier delays, customs clearance, weather, local delivery conditions or events outside our control.
Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes, VAT, tariffs, brokerage fees, courier handling fees or other local charges.
Unless otherwise stated at checkout, these charges are the responsibility of the customer.
Returns and Refunds
Returns and refunds are handled according to our Returns & Refunds Policy.
Nothing in these Terms limits any mandatory consumer rights that may apply in your country or region of residence.
Promotions and Discounts
Promotional codes, discounts and special offers may be subject to additional terms and conditions.
Promotions cannot be applied retrospectively unless expressly stated.
We reserve the right to modify or cancel promotions at any time where permitted by law.
Account Information
If you create an account, you are responsible for keeping your login details confidential and for all activities under your account.
Website Use
You agree not to misuse our website, including by attempting to interfere with website security, copy website content without permission, submit false information, use automated scraping tools or engage in fraudulent activity.
Intellectual Property
All content on this website, including text, images, logos, graphics, product names, design elements and website layout, belongs to novielle or its licensors and may not be copied, reproduced, distributed or used without permission.
Limitation of Liability
To the fullest extent permitted by law, novielle is not liable for indirect, incidental, special or consequential losses arising from your use of our website or products.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
Consumer Rights
Nothing in these Terms of Service limits any statutory consumer rights that may apply to you under the laws of your country or region.
Governing Law
These Terms of Service are governed by the laws of England and Wales, without limiting any mandatory consumer protection rights that may apply in your country or region of residence.
Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page.
Contact
If you have questions about these Terms of Service, please contact:
novielle
Email: timothywilson9559@hotmail.com
Phone: +44 7698761397
Address: 10 Perrynan House, IG11 7LA, United Kingdom